And in my final instalment relating to ‘Assertiveness & You’ (the best workshop on assertiveness that you have yet to discover!) we explore the final piece of the puzzle where the participants are at this stage aware of what assertiveness demands, what they demand from themselves to be assertive and their beliefs, values and emotional state that will influence their ability to be assertive in any given time or situation.
It is here that I explain ‘the rules of the game’… a list of rules, in part generated by the participants but by no means exhaustive, that ensure the new assertive you is acting with compassion, equality and generosity. It’s a beautiful moment for self-reflection, where participants begin to set realistic, firm, meaningful boundaries. They understand how to deliver feedback in an assertive manner that is personal to them.
Their relationships from this point become more equal – they recognise their self-worth and they recognise it in others. Moreover, they encourage it in others! It becomes a virtuous circle with each individual at the centre.
It’s a priceless investment for the participants with a distinct measure of success and return on investment for their respective businesses and work colleagues.
So to recap – an investment for you or your team member at 995 EUR per person for a two day course will deliver:
Employee satisfaction – they feel invested by you, your company and themselves.
Increased employee retention – they encounter less conflict, more resolutions creating a positive work environment.
Improved customer service – happy engaged teams lead to happy well-managed clients.
And with such beautiful alignment, it is inevitable that the results will soon be hitting your bottom line.
Trust me, once you’ve experienced the power of ‘Assertiveness & You’, you’ll understand why more and more people continue working with me as their coach, their mentor or trainer.
